The Kindness of Strangers
I pulled the Windstar into the garage.
It was the end of a not especially lucrative day, but there was pot roast in the slow cooker.
I grabbed my bags and walked to the elevator. When I got off, I decided to check the mail. It was still sitting there in the box and as I thumbed through the catalogues and other junk, there was this letter. It was to my wife from some address I didn’t recognize, in Lake Zurich, IL. I held it in my hands. It had some heft to it. I ran my fingers across the front. There was something in there. I could feel it.
You got this, I said, handing it to my wife, as I put my things down. She looked at the return address, just as baffled as I. She tore open the envelope. Inside was some kind of card and a short, single-spaced letter.
Dear Tamara,
I read your article in yesterday’s Tribune…
My wife wrote this commentary about our family’s struggle in this recession. It ran in the Sunday paper, on the op-ed page.
It’s frightening how we all have fallen into a false sense of security as we go about our day-to-day lives.
Writing—be it a commentary, a short Tweet, a Facebook update or blog post—has become a recession tonic for us, a lifeline to sanity in a stormy time. Something happens when you remove the filter and plunge, really plunge, into the weeds of your situation in a public way and explore your fear, vulnerability, outrage and despair. You feel a little less alone, a little more able to endure. But you’re also more vulnerable to the unexpected bursts of silence and solidarity expressed, directly and indirectly, by friends, family and complete strangers.
My husband is in sales, and although he still has his job, revenue is down and so is the change in our pockets.
I’ve been struck by people’s response to our situation, especially as it’s grown more dire. Many friends and family have been right there, reaching out, steadfast:
“Hang in there.” “We’re thinking about you.” “You’re gonna get through this.”
Others, though, have kinda disappeared.
It’s really tempting to develop hard feelings about this.
But the reality and complexity of life cautions against it.
We read on, together now on the couch.
I’m enclosing a $25 dollar gift card to Jewel to help you and your family put some food on the table. It’s not much, but it’s what we can afford to give right now.
We looked at the gift card that had fallen out of the envelope, stunned.
This unexpected expression of kindness and compassion from a total stranger got me thinking.
How easy is it, in calmer times, to develop this heroic narrative about how you yourself would respond in a crisis, be it your own or that of someone you care about?
In my somewhat grandiose story, I’m the courageous, call anytime guy, coming to the rescue, day or night, in whatever way the situation requires.
Ha!
The problem with that fantasy is that it basically overlooks the messiness and struggle of daily life.
People are damn busy.
They have jobs, families, pets, relatives, mortgages, cars on the fritz, friends to see, errands to run, groceries to buy, meals to make and a million other things to do that make it hard to see anything, other than what’s right in front of them.
On top of that, it’s just hard to know the right thing to do or say, when people you love are suffering.
So sometimes, you don’t say anything.
I know. I’ve done it.
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This entry was posted on October 30, 2009 at 8:46 pm and is filed under Personal Stories, Recession Stories with tags Chicago Tribune, Ford Windstar, garage elevator, IL, Jewel gift card, Lake Zurich, letter from a stranger. You can follow any responses to this entry through the RSS 2.0 feed You can leave a response, or trackback from your own site.

October 30, 2009 at 9:14 pm
So true, Jay. These are really words of wisdom. People do have a hard time saying what they want to sometimes for fear of offending…or for other reasons.
October 30, 2009 at 11:03 pm
Jay and Tamara,
I loved Tamara’s article and yours, too, Jay. The random act of kindness inpires me. I see these every single day. Today I made pancakes for coworkers as an act of kindness on my day off. A lady at the UPS store wanted M&M”s and the machine was broken. I gave her a mini pkg I had for trick or treats. She was so touched. Someone gave me .75 for a meter once in downtown Evanston and would not take my dollar. A city worker fished my bag out of a dumpster once after it was stolen from me. That is what makes me tick. My friend had her wallet mailed to her by a stranger who found it. So, yeah, the Jewel card was a real boost for me, too! Thanks for sharing this. Love,
Joan
October 30, 2009 at 11:04 pm
left a comment up above.
October 31, 2009 at 6:44 pm
I agree — this sort of surprising kindness does restore one’s faith in humanity. I’ll never forget the time when I was at the doctor’s office with my then-infant daughter, and I was so frazzled and stressed out that I had completely forgotten to bring my purse. This meant I had no way to get my car out of the parking garage to get home! I couldn’t go to an ATM because my wallet was in my purse. I was close to tears as I realized this, standing at the reception desk, when the man waiting next to me took out a $20 bill and just gave it to me. I was so shocked and grateful! I begged him to give me his name and address so I could pay him back, but he simply said it was a gift. He was truly an angel. Later, when I got home, I wrote a check to a charity in his honor, and then asked the doctor’s office to let him know that his good deed was paid forward. I’ve tried to remember how his kindness made me feel when I see others in dire circumstances ….
November 1, 2009 at 12:03 am
Really moving, Jay. And Tam’s piece has stayed with me. It’s brave to share such personal stuff and I know it helps everyone else to understand what families are really going through.